Degraded performance: Shield Traffic Filtering

Incident Report for OpenVPN

Resolved

Cyber Shield Traffic Filtering is back up and running, so the Denial of Service category no longer blocks legitimate RDP traffic. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
Posted Jul 24, 2022 - 21:39 UTC

Monitoring

A fix for the Cyber Shield Traffic Filtering feature has been implemented, and we are monitoring the results.
Posted Jul 24, 2022 - 19:45 UTC

Investigating

We are investigating reports that the Denial of Service category of Cyber Shield Traffic Filtering blocks legitimate RDP traffic. Thank you for your patience.
Posted Jul 24, 2022 - 09:30 UTC
This incident affected: CloudConnexa Portal (Cyber Shield Traffic Filtering).
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