Identified - After a thorough investigation, we have identified the root cause of the problem affecting the CloudConnexa regions. We are working to deploy a solution as soon as possible.
Jul 15, 2025 - 16:00 UTC
Investigating - We are investigating reports about issues in CloudConnexa Regions.
Jul 12, 2025 - 13:06 UTC
CloudConnexa Regions
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Ashburn, Virginia, USA
?
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Atlanta, Georgia, USA
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Boston, Massachusetts, USA
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Chicago, Illinois, USA
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Columbus, Ohio, USA
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Dallas, Texas, USA
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Kansas City, Missouri, USA
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Los Angeles, California, USA
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Miami, Florida, USA
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Newark, New Jersey, USA
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Portland, Oregon, USA
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region San Jose, California, USA
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Montreal, Canada
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Toronto, Canada
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Vancouver, Canada
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Brussels, Belgium
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Heisinki, Finland
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Paris, France
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Frankfurt, Germany
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Dublin, Ireland
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Milan, Italy
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Amsterdam, Netherlands
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Warsaw, Poland
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Madrid, Spain
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Stockholm, Sweden
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Zurich, Switzerland
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region London, United Kingdom
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Johannesburg, South Africa
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Mumbai, India
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Tel Aviv, Israel
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Tokyo, Japan
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Singapore , Singapore
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Sydney, Australia
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region São Paulo, Brazil
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa Portal
Operational
90 days ago
100.0
% uptime
Today
Status
Operational
90 days ago
100.0
% uptime
Today
User Management
Operational
90 days ago
100.0
% uptime
Today
Network Management
Operational
90 days ago
100.0
% uptime
Today
Host Management
Operational
90 days ago
100.0
% uptime
Today
Access Management
Operational
90 days ago
100.0
% uptime
Today
Cyber Shield Domain Filtering
Operational
90 days ago
100.0
% uptime
Today
Cyber Shield Traffic Filtering
Operational
90 days ago
100.0
% uptime
Today
Access Visibility
?
Operational
90 days ago
100.0
% uptime
Today
Audit Log
Operational
90 days ago
100.0
% uptime
Today
Log Streaming
Operational
90 days ago
100.0
% uptime
Today
DNS Log
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa Subscription and Billing Management
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa SSO
?
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa API
?
Operational
90 days ago
100.0
% uptime
Today
Access Server Licensing
Operational
90 days ago
100.0
% uptime
Today
Access Server Billing Portal
?
Operational
90 days ago
100.0
% uptime
Today
Access Server Fixed License Purchase Portal
?
Operational
90 days ago
100.0
% uptime
Today
Access Server Subscription Licensing
?
Operational
90 days ago
100.0
% uptime
Today
OpenVPN Access Server AWS Tiered Licensing
?
Operational
90 days ago
100.0
% uptime
Today
Access Server Software Repository (SW Update)
?
Operational
90 days ago
100.0
% uptime
Today
OpenVPN.net Website
?
Operational
90 days ago
100.0
% uptime
Today
OpenVPN Support Portal
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Jul 15, 2025
Unresolved incident: Investigating problems reported on CloudConnexa Regions..
Completed -
The scheduled maintenance has been completed.
Jul 12, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 22:00 UTC
Scheduled -
This is to notify you that maintenance is scheduled for the CloudConnexa infrastructure. The maintenance is scheduled for Jul 11, 2025, from 22:00 to 00:00 UTC. CloudConnexa service will continue operating, but there may be instances when the clients and connectors automatically reconnect. If you have set email notifications ON for Connector Status, you might receive email notifications during the maintenance activity. You do NOT need to take any special action. If you have any questions or need support, please open a support ticket; a member of our team will be happy to assist you.
Jul 11, 16:49 UTC
Completed -
The scheduled maintenance has been completed.
Jul 11, 02:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 00:30 UTC
Update -
We are moving up the scheduled maintenance window to deploy a critical hotfix necessary for maintaining the stability of CloudConnexa’s regions. The maintenance window will happen from 12:30 AM to 2:30 AM UTC on July 11th.
Jul 10, 18:38 UTC
Scheduled -
This is to notify you that maintenance is scheduled for the CloudConnexa infrastructure. The maintenance is scheduled for Jul 12, 2025, from 17:00 to 19:00 UTC. CloudConnexa service will continue operating, but there may be instances when the clients and connectors automatically reconnect. If you have set email notifications ON for Connector Status, you might receive email notifications during the maintenance activity. You do NOT need to take any special action. If you have any questions or need support, please open a support ticket; a member of our team will be happy to assist you.
Jul 8, 19:19 UTC
Resolved -
IPsec is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
Jul 2, 18:11 UTC
Identified -
We have identified a problem in our load balancing between IPsec connectors when a Connector is disconnected. While we work on a permanent fix, the problem can be mitigated by removing the unused/disconnected connector.
Jun 10, 22:12 UTC
Investigating -
We are investigating reports about issues in IPsec with CloudConnexa
Jun 9, 13:01 UTC