Investigating problems reported on Access Server Billing Portal and OpenVPN Cloud Subscription and Billing Management

Incident Report for OpenVPN

Resolved

Access Server Billing Portal and OpenVPN Cloud Subscription and Billing Management are back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Posted Aug 12, 2022 - 12:40 UTC

Identified

We received some complaints about customers being unable to download PDF invoices from AS-Portal and Cloud-Billing. Our internal team is working for this to be fixed today or early next week. For now, feel free to reach our support to get an invoice upon request. Thank you!

Posted Aug 12, 2022 - 11:52 UTC

This incident affected: Access Server Licensing (Access Server Billing Portal) and CloudConnexa Subscription and Billing Management.