Investigating problems reported on IPsec Connector (HA/Redundant Setup)

Incident Report for OpenVPN

Resolved

IPsec Connector (HA/Redundant Setup) case is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Posted Jan 27, 2026 - 12:08 UTC

Monitoring

A fix to the problem was deployed and results are being monitored.

Posted Jan 26, 2026 - 09:14 UTC

Update

Investigating: Potential Root Cause is identified, validating a permanent solution.
Temporary solution: Suspend one of the IPsec Connectors to stabilize connectivity.

Posted Dec 02, 2025 - 22:11 UTC

Investigating

Investigating Reported Issues of IPsec Connectors (HA/Redundant Setup)

Posted Nov 25, 2025 - 15:13 UTC

This incident affected: CloudConnexa Services (Network Management).