We are aware of international fiber issues that may be affecting some of our services. Our team is actively investigating, and we will provide further updates as soon as more information becomes available.

Incident Report for OpenVPN

Resolved

Services is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
Posted Oct 03, 2025 - 08:03 UTC

Monitoring

We're starting to see recoveries and continuing to monitor.
Posted Oct 03, 2025 - 04:24 UTC

Investigating

We are currently investigating this issue.
Posted Oct 03, 2025 - 01:17 UTC
This incident affected: CloudConnexa Regions (CloudConnexa - Region Ashburn, Virginia, USA, CloudConnexa - Region Atlanta, Georgia, USA, CloudConnexa - Region Boston, Massachusetts, USA, CloudConnexa - Region Chicago, Illinois, USA, CloudConnexa - Region Columbus, Ohio, USA, CloudConnexa - Region Dallas, Texas, USA, CloudConnexa - Region Kansas City, Missouri, USA, CloudConnexa - Region Los Angeles, California, USA, CloudConnexa - Region Miami, Florida, USA, CloudConnexa - Region Newark, New Jersey, USA, CloudConnexa - Region Portland, Oregon, USA, CloudConnexa - Region San Jose, California, USA, CloudConnexa - Region Montreal, Canada, CloudConnexa - Region Toronto, Canada, CloudConnexa - Region Vancouver, Canada, CloudConnexa - Region Brussels, Belgium, CloudConnexa - Region Heisinki, Finland, CloudConnexa - Region Paris, France, CloudConnexa - Region Frankfurt, Germany, CloudConnexa - Region Dublin, Ireland, CloudConnexa - Region Milan, Italy, CloudConnexa - Region Amsterdam, Netherlands, CloudConnexa - Region Warsaw, Poland, CloudConnexa - Region Madrid, Spain, CloudConnexa - Region Stockholm, Sweden, CloudConnexa - Region Zurich, Switzerland, CloudConnexa - Region London, United Kingdom, CloudConnexa - Region Johannesburg, South Africa, CloudConnexa - Region Mumbai, India, CloudConnexa - Region Tel Aviv, Israel, CloudConnexa - Region Tokyo, Japan, CloudConnexa - Region Singapore , Singapore, CloudConnexa - Region Sydney, Australia, CloudConnexa - Region São Paulo, Brazil), Access Server Licensing (Access Server Billing Portal, Access Server Fixed License Purchase Portal, Access Server Subscription Licensing, OpenVPN Access Server AWS Tiered Licensing), CloudConnexa Portal (Status, User Management, Network Management, Host Management, Access Management, Cyber Shield Domain Filtering, Cyber Shield Traffic Filtering, Access Visibility, Audit Log, Log Streaming, DNS Log), and CloudConnexa Subscription and Billing Management, CloudConnexa SSO, CloudConnexa API, Access Server Software Repository (SW Update), OpenVPN.net Website, OpenVPN Support Portal.