Investigating problems over CloudConnexa regions

Incident Report for OpenVPN

Resolved

The CloudConnexa region servers are back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
Posted Apr 01, 2025 - 00:11 UTC

Monitoring

A fix to the problem was deployed, and results are being monitored.
Posted Mar 31, 2025 - 23:50 UTC

Identified

The issue has been identified, and we are working on deploying a fix. CloudConnexa sessions may experience a reconnection.
Posted Mar 31, 2025 - 23:14 UTC
This incident affected: CloudConnexa Regions (CloudConnexa - Region Ashburn, Virginia, USA, CloudConnexa - Region Atlanta, Georgia, USA, CloudConnexa - Region Boston, Massachusetts, USA, CloudConnexa - Region Chicago, Illinois, USA, CloudConnexa - Region Columbus, Ohio, USA, CloudConnexa - Region Dallas, Texas, USA, CloudConnexa - Region Kansas City, Missouri, USA, CloudConnexa - Region Los Angeles, California, USA, CloudConnexa - Region Miami, Florida, USA, CloudConnexa - Region Newark, New Jersey, USA, CloudConnexa - Region Portland, Oregon, USA, CloudConnexa - Region San Jose, California, USA, CloudConnexa - Region Montreal, Canada, CloudConnexa - Region Toronto, Canada, CloudConnexa - Region Vancouver, Canada, CloudConnexa - Region Brussels, Belgium, CloudConnexa - Region Heisinki, Finland, CloudConnexa - Region Paris, France, CloudConnexa - Region Frankfurt, Germany, CloudConnexa - Region Dublin, Ireland, CloudConnexa - Region Milan, Italy, CloudConnexa - Region Amsterdam, Netherlands, CloudConnexa - Region Warsaw, Poland, CloudConnexa - Region Madrid, Spain, CloudConnexa - Region Stockholm, Sweden, CloudConnexa - Region Zurich, Switzerland, CloudConnexa - Region London, United Kingdom, CloudConnexa - Region Johannesburg, South Africa, CloudConnexa - Region Mumbai, India, CloudConnexa - Region Tel Aviv, Israel, CloudConnexa - Region Tokyo, Japan, CloudConnexa - Region Singapore , Singapore, CloudConnexa - Region Sydney, Australia, CloudConnexa - Region São Paulo, Brazil).