Investigating problems reported on CloudConnexa Portal

Incident Report for OpenVPN

Resolved

CloudConnexa Portal is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
Posted Sep 24, 2025 - 14:21 UTC

Update

Following the implementation of the fix, we observed that services began stabilizing about an hour ago. We are continuing to closely monitor on our end to ensure everything remains stable. If you are still seeing issues, you need to logout and log back in and then try again.
Posted Sep 24, 2025 - 12:47 UTC

Monitoring

A fix has been implemented, and we are monitoring the results.
Posted Sep 24, 2025 - 10:28 UTC

Investigating

We are investigating reports about issues in CloudConnexa Portal.
Posted Sep 24, 2025 - 09:49 UTC
This incident affected: CloudConnexa Portal (Status, User Management, Network Management, Host Management, Access Management, Cyber Shield Domain Filtering, Cyber Shield Traffic Filtering, Access Visibility, Audit Log, Log Streaming, DNS Log) and CloudConnexa SSO, CloudConnexa API.